Frequently Asked Questions

Exterior SoftWashing is a gentle cleaning method used to remove dirt, grime, algae, moss, and other contaminants from the exterior surfaces of buildings. Unlike pressure washing, which uses high-pressure water, softwashing utilizes specialized equipment and eco-friendly cleaning solutions to achieve effective results without causing damage to delicate surfaces or the environment.

Exterior SoftWashing is suitable for a variety of surfaces, including siding, stucco, brick, concrete, wood, asphalt shingles, and more! It is an ideal solution for cleaning residential homes, commercial buildings, decks, fences, driveways, and other outdoor surfaces.

Yes! SoftWashing is a safe and effective cleaning method when performed by trained professionals using proper techniques and equipment. Our team at Zero Avenue Aesthetics takes every precaution to protect your property and ensure that the SoftWash process is conducted safely and efficiently. 

The frequency of exterior SoftWash services depends on various factors, including the location of your property, environmental conditions, and the presence of contaminants such as algae and moss. We recommend scheduling SoftWash services annually or as needed to maintain the cleanliness and appearance of your property. 

No, SoftWashing will not damage your roof or siding when performed correctly. Our team utilizes low-pressure equipment and biodegradable cleaning solutions to gently remove dirt and contaminants without causing harm to the surface. Softwashing is a safe and effective alternative to traditional pressure washing methods. 

The duration of the SoftWash process depends on the size and condition of your property. In general, most SoftWash projects can be completed within a few hours to a full day. Our team will provide you with an estimated timeline based on the scope of work before beginning the project. 

While you are not required to be present during the SoftWash service, we recommend that you or a representative be available to answer any questions and provide access to the property if needed. Our team will communicate with you throughout the process to ensure a smooth and successful experience. 

Yes, at Zero Avenue Aesthetics, we prioritize environmental sustainability and use biodegradable cleaning solutions that are safe for your family, pets, and the environment. Our eco-friendly approach ensures effective cleaning results while minimizing our ecological footprint. 

Yes, we stand behind the quality of our work and offer a two-year moss protection warranty for roof SoftWashes! Please refer to our Terms of Service or contact us for more information about our warranties.

Scheduling exterior SoftWash services with Zero Avenue Aesthetics is easy! Simply contact us through our website, Facebook or give us a call to request a free quote and schedule a convenient appointment. Our team will be happy to assist you and answer any further questions you may have.